CRM Administrator/Engineer (C4C)

  • Competitive salary plus London allowance
  • England South East London
  • Permanent
  • IT
Our Automotive client is recruiting for a CRM  (C4C) engineer/specialist to work on a permanent basis from their office in London (candidate will need to be based in the London office 5 days per week)

The client is delivering a direct-to-consumer retail model that is underpinned by customer centricity. Their CRM estate is a fundamental pillar to enabling this and this person will support a diverse, growing SAP Cloud for Customer (C4C) userbase on a global scale

This role will be overseeing activities that cross-over with Salesforce Marketing Cloud (SFMC). You would be  responsible for our SAP C4C systems (Sales and Service) both from an operational stand point (the day to day management of our users, bug fixing, configuration changes, reporting/dashboards, queues management and triaging) and on a strategic project and programme level (supporting the delivery teams, documenting new functionality to support etc.).

  • Day-to-day maintenance and configuration of C4C (Sales and Service) to ensure an operational and purposeful tool for all business users
  • Responsible for all data migration, loading and validity
  • Monitor the entire C4C application, ensuring it is functional and responsive at all times, with all functions working as required
Experience required
  • Minimum of 4 years’ experience working on SAP C4C Sales and Service, across multiple functions (administration, configuration, integration, reporting etc.) and modules
  • SAP C4C certification highly advantageous (SAP Certified Technical, Development or Application – SAP Cloud for Customer) but not mandatory, providing demostratable experience
  • Minimum of 2 years’ experience working with supplier delivery teams, supporting the platform

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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