Customer Service Co-ordinator

  • £15.59 per hour
  • England North West
  • Contract
  • Power Generation, T&D
Do have customer service experience, and are you seeking a new Hybrid contract opportunity in Daresbury Park, Warrington, Cheshire, WA4.
The role is to cover maternity, 9-12 months

NESFircroft is helping a collaborative company recruit a Service Coordinator.

If you were already in this hybrid Service Coordinator role, here are some key areas you would have worked on this week.

Building and maintaining sustainable relationships with customers by managing requirements and enquiries.
Reviewing the quality, schedules, and safety requirements and ensuring that all parties fulfil their contractual obligations.
Managing all required reporting and documentation and ensuring all necessary data has been registered promptly in the system.

Coordinate and oversee all service jobs with necessary resources, spare parts and logistics.
Manage the service order process in a timely manner from quotation and procurement to invoicing and cash collection.

As an experienced and agile Service Coordinator, you will preferably have 2 years experience in a similar role (this is desirable but not essential)
To succeed, you should have; Excellent customer service, time management and multi-tasking skills and good experience with Microsoft office applications.
You will also need good numeracy skills and the ability to work independently and as part of a team.

As a vital team member, and in return for your expertise, inclusive approach, and commitment, we will provide a favourable contract rate and the chance to join a passionate and welcoming team.

(9-12 months maternity cover – Hybrid working once trained – 2 days working from home.)

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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