Junior P2P System Analyst
BH-244809
Posted: 04/09/2023
- Competitive
- Malaysia Petaling Jaya
- Contract
-
Life Sciences,Petrochemical
Job Role: Junior P2P System Analyst - Contractor (12 Months)
Roles Responsibilities:
● Fulfill day-to-day support operations of a P2P application across multiple geographies in APAC, including Incident Management, Catalog Management and Ad hoc request from
business users, affiliates, stakeholders and auditors.
● Manage and support system configuration settings, changes and updates in line with application and business requirements by troubleshooting issues, conducting root cause analysis, and implementing enhancements and bug fixes.
● Assists in knowledgebase learning material creation / updates / improvements.
● Conduct training serieses on key topics, new improvements/deployments and refresher
training for Users.
● Assist in the Implementation of new deployments of the P2P applications across
different entities, including testing the application during SIT, UAT and deployment
release.
● Assist in SIT and UAT testing of the P2P application along with quality assurance
activities, including creating and executing test scripts, identifying defects, and ensuring
the solution meets business requirements.
● Assist in the data coherence of the P2P application for use in PowerBI and other data
visualization tools. Experience with PowerBI is an added advantage but not required.
● Communicate effectively with affiliates, users, stakeholders and management via emails,
chats, tickets and discussions.
Candidate Requirements
● Bachelor's degree in Computer Science, Pure Sciences, Engineering, Data Science,
Finance & Business Studies, Social Sciences or any related fields.
● 1 to 2 years of work experience as an Analyst / Support Analyst or similar roles in SaaS
application support/design. Fresh graduates or experienced candidates with related
experience are encouraged to apply.
● Excellent written and verbal communication skills in English, with an ability to present
complex information with clear coherence, to multiple audiences.
● Fluency in other APAC business languages is an added advantage, including: Mandarin,
Korean, Japanese, Vietnamese, Thai, Tagalog or Bahasa Indonesia.
● Proficiency documenting business requirements, process mapping, and creating
functional specifications flowcharts preferred.
● High learning curve, requires fast and eager learners with an amplitude to self learn,
experiment, test and understand scenarios or issues.
● Team player that can work alongside transversal teams and commit to the delivery of results in a timely manner, in order to achieve collective objectives.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Roles Responsibilities:
● Fulfill day-to-day support operations of a P2P application across multiple geographies in APAC, including Incident Management, Catalog Management and Ad hoc request from
business users, affiliates, stakeholders and auditors.
● Manage and support system configuration settings, changes and updates in line with application and business requirements by troubleshooting issues, conducting root cause analysis, and implementing enhancements and bug fixes.
● Assists in knowledgebase learning material creation / updates / improvements.
● Conduct training serieses on key topics, new improvements/deployments and refresher
training for Users.
● Assist in the Implementation of new deployments of the P2P applications across
different entities, including testing the application during SIT, UAT and deployment
release.
● Assist in SIT and UAT testing of the P2P application along with quality assurance
activities, including creating and executing test scripts, identifying defects, and ensuring
the solution meets business requirements.
● Assist in the data coherence of the P2P application for use in PowerBI and other data
visualization tools. Experience with PowerBI is an added advantage but not required.
● Communicate effectively with affiliates, users, stakeholders and management via emails,
chats, tickets and discussions.
Candidate Requirements
● Bachelor's degree in Computer Science, Pure Sciences, Engineering, Data Science,
Finance & Business Studies, Social Sciences or any related fields.
● 1 to 2 years of work experience as an Analyst / Support Analyst or similar roles in SaaS
application support/design. Fresh graduates or experienced candidates with related
experience are encouraged to apply.
● Excellent written and verbal communication skills in English, with an ability to present
complex information with clear coherence, to multiple audiences.
● Fluency in other APAC business languages is an added advantage, including: Mandarin,
Korean, Japanese, Vietnamese, Thai, Tagalog or Bahasa Indonesia.
● Proficiency documenting business requirements, process mapping, and creating
functional specifications flowcharts preferred.
● High learning curve, requires fast and eager learners with an amplitude to self learn,
experiment, test and understand scenarios or issues.
● Team player that can work alongside transversal teams and commit to the delivery of results in a timely manner, in order to achieve collective objectives.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.