Technical Support Specialist

  • Competitive
  • Ireland Longford
  • Permanent
  • Life Sciences,Manufacturing
Technical Support Specialist // Ireland // Diagnostics // Permanent

We are currently supporting one of our key clients looking to add a highly skilled Technical Support Specialist to their established team in Ireland. 

An exciting time to be joining a growing team on-site in Longford with a global giant healthcare company, growth and development are fundamental to our client, building a positive work environment with science and innovation at its core, a perfect culture to develop your experience as a Technical Support Specialist.
As a dedicated Technical Support Specialist, you will Proactively contribute to design control or process / product improvement activities and investigations. Perform or support test / process method modifications, recognize adverse trends/emerging issues, and propose / implement solutions.

Job function & Responsibilities
*Manage product and process improvements independently using established principles and procedures.
*Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required.
*Proactively contribute to design control, process and product improvement activities, and investigations. May perform or support test and process method modifications. 
*Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues.
*By standard practice independently develops, maintain risk management files and organizes data for risk management evaluation and decisions.
*Manage investigations, identify root cause and drive to resolution with minimal supervision. Provides audit inputs and support as required.
*Develop and design experiments, analyze data and recommend next steps.
*Presents technical information to management and may present externally to customers. Shares knowledge and expertise with others in work group. Mentors or teaches others to facilitate timely resolution of product and process technical issues.
*Demonstrates fiscal responsibility through support of product availability and improvement.

Person Specification 

*You will require a relevant third level qualification in scientific and/or technical field is desired or relevant combination of education with 2 years’ related work experience or advanced degree is desirable. 

*Specialized knowledge of product or process design, standardization, performance anchors and modes of control is an advantage for this role

If this sounds like you or you’d like some more information before you decide, please do get in touch!
0161 942 2125

With over 90 years combined experience, NES Fircroft (NES) is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive, and Chemicals sectors worldwide. We are a people-focused business, and with over 100 offices in 45 countries, we have access to the best talent wherever it may be in the world.

NES Fircroft offers a full range of staffing solutions: Contract, Permanent (Direct) Hire, Managed Solutions, or a fully outsourced service. These services are complemented by an industry-leading support service and global mobility package to ensure our clients keep hold of the top talent in a compliant manner for as long as they need it.

For more information, please visit

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

Apply for this role