JS.CMS.051 IECMS Administration - Registry Support

JS.CMS.051 IECMS Administrator Registry Support

Position Title: JS.CMS.051 IECMS Administrator Registry Support
Grade: NJS 12

The National Judicial Staff Services (NJSS) has initiated a major organisational restructure to strengthen its workforce and enhance the delivery of efficient, effective, and quality support services to the Judiciary and courts throughout Papua New Guinea. We invite suitably qualified, experienced, and motivated Papua New Guineans to apply for the position of IECMS Administrator Registry Support within the IECMS unit based in Waigani.

Role Overview:

The primary responsibility of Integrated Electronic Case Management System (IECMS) Administrator Registry Support is to implement, maintain, and optimize the electronic civil case management system, available to users twenty-four hours a day. The administrator is responsible for monitoring data input by Registry users and liaising with responsible parties to correct and ensure timely resolution of data discrepancies. It is the Administrator’s daily responsibility to ensure seamless case processing, enabling the Registry to process cases securely and efficiently. Supreme Court Act. National Court Act. Sheriff Act. Supreme Court Rules. National Court Rules. Practice Directions.

Key Responsibilities

• Systems Installations and Customization: Install IECMS application and monitor system to ensure server capacity and performance not compromised in liaison with Information and Technology Department (ITD) and the Database Support Team.
• Configuration: Administrator’s primary responsibility is to configure and customize the electronic case management system to align with the Judiciary’s specific case actioning requirements. This involves tailoring the system's settings, workflows, and features to optimize its functionality for efficient case management.
• Testing: Testing new initiations on test sites and producing results and recommendations to Manager IECMS for consideration and implementation.
• Data and Systems Security: In consultation with ITD and the Database Support Team monitor IECMS System for possible illegal intrusion and escalate suspicious instances to Manager IECMS.
• Best Practice: Devising and implementing best practice user access controls.
• Data Quality Control: Device an effective schedule to continuously monitor and escalate court user data input.
• If issues persist, in consultation with Manager IECMS, initiate meeting and discussion with appropriate Assistant Registrar and Team Leader(s).
• Backup and Disaster Recovery Management: Backup data and store in safe environment.
• Scheduled test restorations and restore system and data in the event of system failure.
• User Training and Support: Conduct user one-on-one follow-up training and provide user support to Registry users.

Required Qualifications and Experience

• A Bachelor's Degree in computer science, information technology, or related fields.
• 4 years’ experience in system administration, preferably with experience in managing electronic content or case management systems.
• Experience in implementing data security measures and disaster recovery plans.
• Exposure to system integration with other enterprise-level systems is an advantage.
• Proficiency in operating systems (e.g., Windows) and database management systems (Java).
• Knowledge of electronic case management concepts and best practices.
• Familiarity with data encryption methods, access controls, and user authentication mechanisms.
• Knowledge of system monitoring and performance optimization tools.
• Strong sense of responsibility and dedication to maintaining a highly functional and secure IECMS.
• Ability to work independently and take initiative in identifying system improvement opportunities.
• Adaptability to handle evolving technologies and changing organizational needs.
• Excellent organizational and time management skills to prioritize tasks effectively.
• Integrity and trustworthiness in handling sensitive case data and system access.

Preferred

• A Degree in computer science, information technology, or related fields.
• Any relevant certifications in system administration, database management, or cybersecurity.
• 4 or more years exposure to system integration with other enterprise-level systems is an advantage.

This IECMS Administrator Registry Support role requires reliability, sound judgement, and a strong commitment to professional service. The successful applicant will support accurate, secure, and effective case management services for the Judiciary.

Please Note: Applications must be submitted in Word format. Kindly reference the job ID JS.CMS.051 and include your employment number in your application.

Seize this opportunity to contribute to justice delivery in Papua New Guinea by applying today. Let your skills drive excellence at NJSS.



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