JS.ITB.050 IT Support Officer
BH-342681
Posted: 14/09/2026
- *
- Papua New Guinea Port Moresby
- Permanent
-
Data Centre
Position Title: JS.ITB.050 IT Support Officer
Grade: NJS 11
The National Judicial Staff Services (NJSS) has initiated a major organisational restructure to strengthen its workforce and enhance the delivery of efficient, effective, and quality support services to the Judiciary and courts throughout Papua New Guinea. We invite suitably qualified, experienced, and motivated Papua New Guineans to apply for the position of IT Support Officer within the Service Support unit based in HQ - Waigani, POM.
Role Overview:
To provide dedicated IT support for Corporate Staff at Waigani. Establish a good working relationship with staff of the Corporate Divisions at Waigani. Ensure visions of the Secretary are implemented in terms of IT aspects of the vision. Report to Team Leader and Manager any issues that require their intervention, approval, or opinion. National Judicial Staff Service Act 1987 and other relevant legislation. Standard Operational Procedures.
Key Responsibilities
Please Note: Applications must be submitted in Word format. Kindly reference the job ID JS.ITB.050 and include your employment number in your application.
Seize this opportunity to contribute to justice delivery in Papua New Guinea by applying today. Let your skills drive excellence at NJSS.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Grade: NJS 11
The National Judicial Staff Services (NJSS) has initiated a major organisational restructure to strengthen its workforce and enhance the delivery of efficient, effective, and quality support services to the Judiciary and courts throughout Papua New Guinea. We invite suitably qualified, experienced, and motivated Papua New Guineans to apply for the position of IT Support Officer within the Service Support unit based in HQ - Waigani, POM.
Role Overview:
To provide dedicated IT support for Corporate Staff at Waigani. Establish a good working relationship with staff of the Corporate Divisions at Waigani. Ensure visions of the Secretary are implemented in terms of IT aspects of the vision. Report to Team Leader and Manager any issues that require their intervention, approval, or opinion. National Judicial Staff Service Act 1987 and other relevant legislation. Standard Operational Procedures.
Key Responsibilities
- Installing and configuring hardware and software.
- Replacing parts or equipment.
- Testing and evaluating new technology.
- Maintaining and monitoring computer systems and networks.
- Diagnosing software and hard issues.
- Troubleshooting network and systems issues.
- Creating documentation for technical support purposes.
- Providing basic domain and MS365 accounts support.
- Assisting internal customers with IT needs.
- Logging incidents and services requests with the Helpdesk System.
- Diploma in computer science or information Systems or higher degree.
- 3 years in IT Support.
- Relevant IT/Industry experience in Windows Server.
- Experience in Windows 10/11 environments.
- Experience in MS365.
- Experience in Networking.
- Display confidence when dealing with people, with well-developed written and verbal communication skills.
- A natural collaborator and problem solver.
- Ability to adapt and adjust to changing processes, constantly seeking process improvement.
- Critical thinking and swift logical approach to problems.
- Logical thinker.
- Critical analyses of problems.
- Dedicated attitude towards work.
- Ability to properly express their thoughts.
- Ability to fit into team environments.
- Degree in computer science or information Systems or higher degree.
- 3 years or more experience in IT Support
Please Note: Applications must be submitted in Word format. Kindly reference the job ID JS.ITB.050 and include your employment number in your application.
Seize this opportunity to contribute to justice delivery in Papua New Guinea by applying today. Let your skills drive excellence at NJSS.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.