Applications Engineer - Digital Solutions

Job Purpose
The Applications Engineer – Digital Solutions provides technical and applications engineering support for the design, configuration, deployment, integration, and adoption of digital oilfield solutions in Nigeria. The role translates customer operational challenges into fit-for-purpose solutions using connected hardware, real-time data, automation, analytics, cloud and edge technologies. Working across customers, Sales, Product Line, Operations, Engineering, IT/OT, and delivery teams, the position supports technical discovery, solution design, proposals, implementation readiness, troubleshooting, performance analysis, and continuous improvement.
Roles & Responsibilities

• Lead technical discovery with customers to understand operational workflows, business objectives, data sources, system constraints, user requirements, and expected value outcomes.
• Develop fit-for-purpose solution architectures and application designs covering software-enabled hardware, sensors, data acquisition, connectivity, edge devices, cloud or on-premises platforms, dashboards, analytics, automation, and integration requirements.
• Prepare technical proposals, statements of work, bills of material, architecture diagrams, data-flow diagrams, functional specifications, configuration plans, test plans, and implementation documentation.
• Configure and validate digital applications, dashboards, alerts, workflows, reports, and role-based access in coordination with product, delivery, and customer teams.
• Support integration with customer and third-party systems such as SCADA, historians, databases, APIs, asset-management platforms, and real-time operational systems.
• Coordinate factory acceptance, site acceptance, commissioning, user acceptance, and handover activities; ensure issues, actions, and acceptance criteria are documented and closed.
• Provide technical support before, during, and after deployment, including troubleshooting of data quality, connectivity, configuration, visualization, analytics, and workflow issues.
• Monitor solution performance and user adoption, conduct value-realization reviews, and recommend changes that improve reliability, usability, operational efficiency, and customer outcomes.
• Support field trials, product releases, upgrades, patches, and new technology introductions, ensuring readiness, risk controls, training, rollback planning, and operational handover.
• Maintain effective communication with customers, field teams, Sales, Product Line, Engineering, IT/OT, cybersecurity, Quality, vendors, and other stakeholders throughout the solution lifecycle.
• Provide technical input to tenders, proposals, bid clarifications, demonstrations, cost estimates, delivery schedules, and scope definitions, ensuring commitments are technically achievable and clearly documented.
• Deliver product demonstrations, technical presentations, solution workshops, and customer training that connect digital capabilities to practical oilfield workflows and measurable business value.
• Identify opportunities to expand adoption of the company’s digital portfolio in Nigeria and provide structured customer, competitor, and market feedback to Product Line and Engineering teams.
• Support account and sales teams through opportunity qualification, technical validation, value messaging, objection handling, and transition from sales to delivery.

Experience & Education
REQUIRED

• Bachelor’s degree in Petroleum, Electrical, Electronics, Mechanical, Process, Systems, or another relevant engineering or technical discipline from an accredited institution.
• Four to six years of relevant experience in oilfield operations, applications engineering, digital solutions, automation, real-time operations, production optimization, well construction, or related energy technology.
• Practical experience with customer requirements gathering, solution design, system configuration, testing, commissioning, troubleshooting, technical documentation, and user training.
• Experience working with operational data, industrial systems, software platforms, or connected field technologies in a customer-facing environment.
• Professional working proficiency in English.

PREFERRED

• Experience with digital oilfield, remote monitoring, real-time operations centers, production optimization, asset performance, well and reservoir surveillance, or industrial automation solutions.
• Working familiarity with cloud and edge architectures, IoT/IIoT, APIs, data historians, SCADA, dashboards, analytics, and basic database concepts.
• Previous experience in Nigeria or another Sub-Saharan African operating environment, including engagement with IOC, NOC, or indigenous operator technical teams.
• Exposure to common industrial or energy platforms such as Microsoft Azure, AWS, AVEVA PI System, CygNet, Ignition, Power BI, or comparable technologies.

Knowledge, Skills & Abilities
REQUIRED

• Strong understanding of upstream oil and gas workflows and the practical application of digital technologies to improve safety, reliability, efficiency, visibility, and decision-making.
• Ability to translate customer requirements into clear functional specifications, solution designs, data flows, configurations, acceptance criteria, and implementation plans.
• Strong analytical and troubleshooting skills across data, software, hardware, network, integration, and operational-workflow interfaces.
• Understanding of data quality, system integration, user access, cybersecurity awareness, configuration control, testing, and change-management principles.
• Clear written and verbal communication; capable of facilitating workshops, preparing concise technical reports, and delivering credible demonstrations and customer presentations.
• Commercial awareness and the ability to balance technical fit, implementation risk, user adoption, customer value, schedule, and cost.
• Proficiency in Microsoft Office and relevant visualization, reporting, configuration, analytics, or engineering tools.
• Ability to work effectively across field, office, commercial, technology, and customer teams and manage multiple priorities with attention to detail.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.