Field Service Technician

Rate: $25/hr
Location: Columbus, Ohio
Duration: 6-months+
Schedule: Typically M - F; 7:30 am - 4:00 pm (with response to emergency service calls as directed, which may occasionally occur nights, weekends, or holidays)

Overview:
This is a hands-on position that requires technical problem-solving, excellent communication, and the ability to work both independently and as part of a team.

Responsibilities:

• Travel to customer location to perform service work
• Provide accurate and timely documentation, including monthly expense reports, daily service call reports, weekly inventory tracking, and field service reports
• Maintain detailed records of all service visits, noting technical issues and corrective actions
• Prioritize workload with manager to ensure an efficient, cost-effective preventative maintenance schedule
• Independently execute tasks as assigned  
• Troubleshoot and resolve technical and customer issues with effective problemsolving skills
• Build and maintain strong relationships with customer personnel, representing the company in a professional manner
• Provide customer training on our products as needed 
• Assist in other locations as required, based on business needs.  

Skills:

• Technical aptitude in plumbing, electrical, mechanical, PLC devices
• Strong organizational and time management skills
• Proficiency with Microsoft Outlook, Word, and Excel,
• Excellent communication and interpersonal skills,
• Self-motivated, able to work independently, and driven to deliver results.  

Education/Experience:

• High school diploma or GED required.
• 0-2 years experience required.
• Valid driver’s license and an acceptable Motor Vehicle Record

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.