Case Study - Data Center USA

Securing O&M Experts for Data Center Maintenance

This OEM client partnered with NES Fircroft to secure several local hires for data center sites in Cheyenne and San Antonio in 30 days.

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BACKGROUND: Our client has been at the forefront of industrial power and automation for over a century and needs highly experienced operations, maintenance and testing personnel to keep their sites viable.

The Challenge

Our client (an OEM) has over 20 sites that they support across the USA. They hold a contract with a major global plant owner to have an agreed number of specialist workers on-site to secure sufficient operations and maintenance abilities of their equipment.

However, their recruitment partner was failing to deliver a sufficient pipeline of talent, meaning our client was not keeping their agreed talent quota for the data center owner, putting significant strain on the relationship and jeopardizing the contract. 

They needed to secure several local hires for sites in Cheyenne and San Antonio in just 30 days and therefore needed a sector expert who could act with pace.

Our Solution

NES Fircroft has operated in the USA for almost 25 years and has a wealth of experience in supplying local talent to a range of Power facilities. 


We appointed a sector-specific recruitment consultant to drive the scope. Support included:

  • Accessing Specialized Talent Pools: Our recruiters operate in specific verticals which means we have an in-depth understanding of the sector and highly niche talent networks. 
  • Securing a Volume Number of Field Electrical Technicians: We ensured our specialists would deliver the highest attention to detail for quality inspection on power distribution units and uninterruptible power source equipment.
  • Organizing Speciality Electrical Training for Contractors: We ensured contractors underwent necessary training such as OSHA30, NFPA70E and CPR/ AED, ensuring that all workers arrived on-site compliantly. 
  • Delivering Cost Savings for The Client: The client was clear that they did not want workers on rotation or applicable for per diem costings, and so we worked within their defined parameters to secure a workforce that met their budgeting needs.
The Results of Our Support

We successfully mobilized 6 highly skilled engineers to the 3 client sites within just 3 weeks, demonstrating our ability to keep pace with the growing and increasingly competitive industry.

The client was so impressed with the caliber of our candidates and our speed of service that we went on to support over 30 hires for further client sites across the States.

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