CAPA Specialist

Job Purpose (high level overview) The CAPA Specialist is responsible for managing and driving the Corrective and Preventive Action (CAPA) system to address quality non-conformances, eliminate root causes, prevent recurrence, and support continuous improvement across heavy engineering manufacturing operations.

Key Responsibilities & Accountabilities
Manage the end-to-end CAPA lifecycle, including initiation, investigation, action planning, implementation, and closure
Lead root cause analysis for:

• Internal and external non-conformances
• Customer complaints
• Audit findings (internal, customer, certification, regulatory)
• Supplier quality issues

Apply structured problem-solving tools such as:

• 5 Why Analysis
• Fishbone (Ishikawa)
• FMEA
• Pareto analysis

Define, implement, and monitor corrective and preventive actions with cross-functional teams
Ensure timely closure of CAPAs and verify effectiveness of implemented actions
Coordinate with:

• Production & Fabrication
• Engineering & Design
• Welding, NDT, and Heat Treatment teams
• Supply Chain & Supplier Quality
• HSE and Compliance teams

Maintain CAPA records in compliance with:

• ISO 9001
• ISO 14001 / ISO 45001 (as applicable)
• ASME / API / customer-specific requirements

Analyse trends related to defects, rework, scrap, and process deviations
Support customer audits, certification audits, and regulatory inspections
Promote a continuous improvement culture and preventive mindset on the shop floor
Prepare CAPA-related reports, dashboards, and management review inputs
 
Knowledge, Skills and Abilities
Strong knowledge of Quality Management Systems (QMS)
Proven experience in heavy engineering or industrial manufacturing
Excellent analytical and problem-solving skills
Ability to interpret engineering drawings, specifications, and standards
Working knowledge of:

• Fabrication and welding processes
• Machining and dimensional control
• NDT and inspection methods

Strong documentation, reporting, and communication skills
Ability to work cross-functionally and influence stakeholders
  Education and Experience
Bachelor’s degree in mechanical engineering / production engineering / industrial engineering
Relevant experience in:

• Heavy engineering manufacturing
• Quality assurance or process improvement roles
• CAPA management in an ISO/ASME-regulated environment

Typically requires an undergraduate degree and broad experience or equivalent. 

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.