Background
We have worked with our client since 2020, who is currently engaged in the Ichthys Phase 2 project at the McDermott Yard in Batam, Indonesia. This project involves the fabrication of the compression module and the expansion of subsea facilities.
The Client's Challenge
Our client does not have a presence in Batam; establishing a local business entity is a lengthy and complex process. To support their employees during their assignment in Batam, they therefore require assistance from a third-party provider with work permit and business visa applications, payroll management, accommodation, and other ad-hoc services. To manage the project effectively, the client sought a local partner to support with these matters.
Our Solution
NES Fircroft has operated in Indonesia since 2008. During this time, our dedicated recruitment consultants have built a wealth of knowledge regarding the operational landscape in-country and deep local talent pools. We know how to find and support contracted talent quickly and compliantly, making us an advantageous partner for the client’s project.
We take a proactive approach to engaging with suitable expatriate candidates to ensure that they have a seamless onboarding experience, including:
- Employer of Record (EOR) Services: We prioritise full compliance, ensuring that each assigned expatriate meets all relevant tax and legal requirements to adhere to local payroll regulations.
- Coordinating Immigration Escort Services: Assisting with IMEI registration for mobile devices, and advising on local tax and statutory obligations.
- Managing Travel Arrangements: For employees who have completed onboarding and training in Perth.
- Conducting Weekly Global Mobility Meetings: To review updates and coordinate progress in managing immigration formalities.
- Arranging Medical Check-Up Appointments: For all new hires before they begin onboarding.
The Results
We have developed a strong relationship with the client, who values our efficient processes and clear communication throughout the service delivery.
NES Fircroft in Batam continues to be the exclusive supplier for our client in their local fabrication yards. To date we have:
- Successfully mobilised over 35 expatriate workers.
- Sourced and mobilised 15 local contractors.
- Obtained 12 dependent visas and arranged schooling for dependents.
- Facilitated the issue of 120+ business visas, with a 100% completion rate.
We now manage more than 20 residential properties for the client, including hotels, long-stay apartments, villas, and transportation services.