Control Room Operator

You’ll coordinate on-shift operations and be responsible for the safe operation of all plant equipment across all operating scenarios — from cold startups to emergency system responses.

This is a Control Room Operator (CRO) role that emphasizes autonomous decision-making, troubleshooting, diagnosis, and leadership. You’ll use distributed control systems (DCS) and computerized systems to monitor and adjust plant operations.

Primary Responsibilities

• Operate and monitor plant systems via DCS computers, making real-time adjustments as needed.
  
  
• Troubleshoot technical issues and make decisions on non-routine or escalated problems.
  
  
• Assist in developing and maintaining Standard Operating Procedures (SOPs) and contribute to plant performance improvements.
  
  
• Manage chemical analyses and control of steam, cooling, and condensate systems; maintain related logs.
  
  
• Ensure compliance with all applicable regulations and site procedures.
  
  
• Perform duties like maintaining plant security and operating heavy equipment (e.g., manlifts, forklifts); handle bulk chemicals safely.
  
  

Required Skills & Knowledge

• Strong troubleshooting, control systems, and operational decision-making capability.
  
  
• Proficiency with Microsoft Office and control system interfaces like DCS.
  
  
• Mechanical aptitude plus working knowledge of chemistry, physics, electricity, and mathematics.
  
  

Licensing / Experience

• Massachusetts 2nd Class Engineer license required (this reflects a regulatory requirement for the position).
  
  
• Experience with industrial plant operations, control systems, and preventative chemistry/boiler systems preferred.
  
  

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.