HR Operations Specialist

The HR Operations Specialist is responsible for ensuring the efficient delivery of day-to-day HR services and processes across the
employee lifecycle, while maintaining accurate HR data and ensuring compliance with company policies and applicable
regulations. The role coordinates key HR activities including payroll, performance management, and HR policy implementation,
and provides comprehensive administrative support to enhance operational efficiency and employee engagement. This includes
maintaining employee files and contracts, ensuring all employees are accurately recorded in HR systems, preparing payroll inputs
and end-of-service documentation, and supporting employee relations matters in a timely and professional manner.

HR Operations & Employee Lifecycle
▪ Manage end-to-end HR operational processes including onboarding, offboarding, transfers, and employee lifecycle changes
▪ Maintain and update employee records in HR systems with high accuracy and confidentiality
▪ Handle employee requests related to HR policies, letters, and documentation
▪ Ensure compliance with applicable law and internal HR policy
▪ Coordinate visa processing, renewals, and government-related documentation where applicable
▪ Support HR audits, compliance checks, and reporting requirements.
Payroll Support & Administration
▪ Support monthly payroll processing by ensuring accuracy of employee data, attendance, leave records, and deductions
▪ Coordinate with Finance/HR team to validate payroll inputs and resolve discrepancies
▪ Prepare payroll-related reports, reconciliation sheets, and monthly summaries
▪ Ensure timely updates of salary changes, allowances, and end-of-service benefits in the system.
▪ Assist in resolving employee payroll queries in a timely and accurate manner.
HR Policies & Compliance
▪ Support development, updating, and implementation of HR policies and procedures.
▪ Monitor compliance with internal policies and applicable law requirements
▪ Assist in policy audits and recommend improvements to HR processes.

HR Administration & Document Management
▪ Prepare and manage employment contracts, offer letters, salary certificates, warning letters, and other HR
documentation.
▪ Maintain structured digital and physical filing systems for employee records.
▪ Ensure proper document control, versioning, and confidentiality of HR records
▪ Manage archiving of employee files in line with retention policies and audit requirements
▪ Ensure all HR documentation is complete, accurate, and compliant with internal standards
HRIS / ERP System Management
▪ Maintain employee data in ERP system.
▪ Ensure timely updates of employee changes, job movements, and organizational structures
▪ Support system troubleshooting, data validation, and HR system reporting
▪ Generate HR reports and dashboards for management review
▪ Ensure data integrity across all HR systems and interfaces.
Performance Management Support
▪ Support annual and mid-year performance review cycles
▪ Coordinate KPI setting, performance appraisal timelines, and documentation
▪ Monitor completion of performance evaluations across departments
▪ Support managers and employees with system guidance and process queries
▪ Assist in performance reporting and calibration processes.

QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or related field
Minimum Experience:
▪ 5+ years of experience in similar roles
Required Competencies
Functional Competencies
▪ HR administration & operations
▪ Payroll coordination & data validation
▪ ERP systems management
▪ Document control & records management
▪ HR policy implementation & compliance

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.