JS.CMS.052 IECMS Project Officer Registry Support

JS.CMS.052 IECMS Project Officer Registry Support

Position Title: JS.CMS.052 IECMS Project Officer Registry Support
Grade: NJS 10

The National Judicial Staff Services (NJSS) has initiated a major organisational restructure to strengthen its workforce and enhance the delivery of efficient, effective, and quality support services to the Judiciary and courts throughout Papua New Guinea. We invite suitably qualified, experienced, and motivated Papua New Guineans to apply for the position of IECMS Project Officer Registry Support within the IECMS unit based in Waigani.

Role Overview:

The primary responsibility of Integrated Electronic Case Management System (IECMS) Project Officer Registry Support is to monitor data input by Registry staff and liaise with responsible parties to correct and ensure timely resolution of data discrepancies. The officer also assists the IECMS Administrator Registry Support daily responsibilities and ensures seamless case management, enabling the Judiciary to handle cases more effectively, securely, and with efficient productivity. Supreme Court Act. National Court Act. Sheriff Act. Supreme Court Rules. National Court Rules. Practice Directions. National Judicial Staff Service Policies & Circulars

Key Responsibilities

• Systems Installations and Customization: Assist with application and monitor system to ensure server capacity and performance not compromised in liaison with Information and Technology Department (ITD).
• Testing and tailoring the system's settings, workflows, and features to optimize its functionality.
• Data and Systems Security: In consultation with ITD and the Database Support team monitor IECMS System for possible illegal intrusion and escalate suspicious instances to Manager IECMS.
• Accounts Management: Devising and implementing best practice user access controls.
• Monitoring Data Quality Control: Device an effective schedule to continuously monitor and escalate Judicial user data input country wide.
• Escalate non entry of endorsement updates and uploads.
• If issues persist, in consultation with Manager IECMS, initiate meetings and discussion with appropriate Registry staff, and responsible Track Leader to resolve issue.
• Backup and Disaster Recovery Management: Backup data and store in safe environment.
• User Training and Support: Conduct one-on-one user training for Registry staff. Provide support to these users.
• Reporting: Provide data and analytical reports to Manager IECMS.

Required Qualifications and Experience

• A Diploma in computer science, information technology, or a related fields.
• 3 years’ experience in system administration, preferably with experience in managing electronic content or case management systems.
• Experience in implementing data security measures and disaster recovery plans.
• Exposure to system integration with other enterprise-level systems is an advantage.
• Proficiency in operating systems (e.g., Windows) and database management systems (Java).
• Knowledge of electronic case management concepts and best practices.
• Familiarity with data encryption methods, access controls, and user authentication mechanisms.
• Knowledge of system monitoring and performance optimization tools.
• Strong sense of responsibility and dedication to maintaining a highly functional and secure IECMS.
• Ability to work independently and take initiative in identifying system improvement opportunities.
• Adaptability to handle evolving technologies and changing organizational needs.
• Excellent organizational and time management skills to prioritize tasks effectively.
• Integrity and trustworthiness in handling sensitive case data and system access.

Preferred

• A Bachelor Degree in computer science, information technology, or related fields.
• 3 years or more experience in system integration with other enterprise-level systems is advantageous.

This IECMS Project Officer Registry Support role requires reliability, sound judgement, and a strong commitment to professional service. The successful applicant will support accurate, secure, and effective case management services for the Judiciary.

Please Note: Applications must be submitted in Word format. Kindly reference the job ID JS.CMS.052 and include your employment number in your application.

Seize this opportunity to contribute to justice delivery in Papua New Guinea by applying today. Let your skills drive excellence at NJSS.

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