Paint & Body SERP Engineer

Role - Paint & Body SERP engineer (Contract)
Location - London (Some hybrid working)

Paint and Body Specialist

• Assist in the creation of the Body Repair Operating Standards.
• Identify and appoint an Aftersales approved paint refinishing material supplier.
• Assist other departments such as Special Vehicle Operations (SVO) on their Body in White (BIW) repair strategy for modified vehicles.
• Identify and approve tooling for:

1. Spot and seam welding
2. Structural repairs
3. Smart repairs
4. Riveting

• Compliant Products. Identify products used in manufacturing and equivalents for Aftersales.
• Developing the approved repairer network. Appoint and audit repairers.
• Identify and appoint a damage assessment estimating platform provider.
• Assist in the requirements and development of body repair training courses.
• Liaise with Insurance Companies on vehicle repairability and insurance group ratings.
• Provide information where required for vehicle crash testing (Thatcham, MIRA, TUV, Euro NCAP)

SERP

• Representing the Aftersales team to develop Body in White (BIW) service assembly breakdown and availability for current and future model lines.
• Ensuring ongoing development of BIW service assemblies, outer panel service cut strategies for current and future model lines.
• Developing Joining methodology used in manufacturing and transferability to Aftersales including and meeting all testing requirements.
• Develop warranty paint refinishing scope for full and partial panels on current and future models.
•  
• Identify where the manufacturing framing process could be modified to assist Aftersales in repairing vehicles with minimal component removal.
• Identify Chassis component replacement on current and future models and discuss the feasibility with Engineering.
• Review created body repair procedures before final engineering sign off.
• Develop a terminology database (E.g., SAE standards).

Experience required

• Significant (8-10 years) experience as a SERP engineer is required. It is preferable for the right candidate to have experience or knowledge of modern Mechanical, Electrical and B&P repair process’s
• Qualification or significant experience with CAD tools is essential
• Proven vehicle diagnosis and repair knowledge, knowledge of vehicle systems, workshop practices and an understanding of the latest vehicle technologies is essential
• IT literacy and the ability to present to all levels of the business using multiple IT tools
• Very strong drive for continuous improvement – a Kaizen mentality
• Ability to work in both office and field-based teams with a customer focused repair & service excellence approach
• Customer (internal & external) service skills, which include relationship building across departments and functions

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.