Software Support Engineer
BH-324420
Posted: 02/02/2026
- 52
- United States Texas Houston
- Contract
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IT
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Oil & Gas
Software Support Engineer Location: Houston, TX
Schedule: Onsite Monday–Thursday, Work‑From‑Home Friday
Pay Rate: $52/hr
Role Overview As a Software Support Engineer, you’ll play a hands‑on role supporting software updates and troubleshooting activities for in‑service drilling rigs. You’ll collaborate across engineering and service teams to resolve issues quickly, deploy updates, and ensure seamless system performance. This role is ideal for someone who enjoys fast‑paced problem‑solving, technical ownership, and working directly with internal and external stakeholders.
What You’ll Do
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Schedule: Onsite Monday–Thursday, Work‑From‑Home Friday
Pay Rate: $52/hr
Role Overview As a Software Support Engineer, you’ll play a hands‑on role supporting software updates and troubleshooting activities for in‑service drilling rigs. You’ll collaborate across engineering and service teams to resolve issues quickly, deploy updates, and ensure seamless system performance. This role is ideal for someone who enjoys fast‑paced problem‑solving, technical ownership, and working directly with internal and external stakeholders.
What You’ll Do
- Lead troubleshooting efforts and drive technical issues to full resolution.
- Provide clear, timely updates to internal teams and customers.
- Support front‑end software tasks including UI/UX elements.
- Configure hardware and perform basic networking setup.
- Build automation tools to improve code quality and streamline development.
- Support QA processes and assist in updating production servers (local + cloud).
- Review interfaces, logs, and tools to diagnose issues and perform data reconciliation.
- Participate in Agile development cycles (requirements → testing).
- Conduct lab testing for software releases.
- Load, update, and maintain hardware configurations.
- Prepare documentation and handover packages for product teams.
- Provide DevOps support for ongoing maintenance and improvement.
- Assist with various requisition and support tasks as needed.
- Bachelor’s in Electrical, Controls, or Computer Engineering or 6+ years of directly relevant experience.
- 3+ years of professional experience in software support, development, or related engineering roles.
- Strong programming experience in Java, C/C++, JavaScript, HTML5, Python.
- Database experience with MySQL (required); PostGreSQL or NoSQL a plus.
- Exposure to cloud services such as AWS or Azure.
- Familiarity with DevOps tools (Git, Maven, CI/CD, automated testing, Agile platforms).
- Experience with frameworks such as Spring, Hibernate, AngularJS, JBoss/Wildfly (nice to have).
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.