Management System (MS) Specialist

As a Management System (MS) Specialist, you will be part of the MS team responsible for the design, implementation and maintenance of the new Management System SER Doxis. You ensure that the system is user-friendly, well-structured and sustainably managed.

Responsibilities
During implementation

• Collaborate with the MS Workstream Lead, QA Manager, business, IT and the vendor to design and configure the system according to the business needs.
• Support in aligning business and IT requirements.
• Contributing technical knowledge to support system design, configuration and testing.
• Participate in discussions with IT and the vendor to ensure that priorities and compliance requirements are followed.
• Supporting the QA Manager with User Acceptance Testing (UAT) and approval for going live.
• Drafting of user and training documentation and contributions to education and knowledge transfer to end users.

After going live (BAU phase)

• Design and update document workflows.
• Configure and manage user rights.
• Defining and maintaining document statuses, categories and metadata.
• Setting up and managing linked documents within the system.
• Collaborate with the QA Manager on the system's roadmap and vision for the future.
• Acting as a link between business, IT and vendor for system-related questions.
• Manage changes, upgrades and improvements to ensure continuous added value.
• Oversee data quality, governance, and compliance.
• Monitoring system performance, usage and adoption, and implementing optimizations where necessary.

Requirements
Education and experience

• Bachelor's or Master's degree in engineering, computer science, mathematics, or science.
• Demonstrable experience with Document Management Systems (DMS) – experience with SER Doxis is a plus.
• Experience with implementation projects in multidisciplinary teams.

Technical skills

• Experience with the use, set-up and maintenance of DMS, preferably within Management Systems.
• Knowledge of document objects, workflows, metadata and user interfaces in structured library systems.
• Project management skills and experience in system implementations.
• Training and knowledge transfer skills towards key users.

Behavioural competencies

• Strong organizational and planning skills.
• Good communication skills in both Dutch and English.
• Team-oriented attitude with a proactive and flexible working style.
• Ability to communicate clearly, report progress and make adjustments in a dynamic project environment.

Performance indicators

• Timely and cost-efficient delivery of the new Management System (SER Doxis).
• Documentation and procedures available and accessible in a timely manner.
• Number of trained and active users correctly registered and followed up.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.