Regional Technical Specialist (Steelmaking)
BH-314493
Posted: 26/09/2025
- Negotiable
- Vietnam Ha Noi Hanoi
- Permanent
-
Manufacturing
Key Responsibilities
1. Technical Support & Product Selection
Collaborate with sales and design teams to understand customer requirements.
Assist in selecting appropriate products and preparing technical proposals.
Support design and bill of materials (BOM) development.
2. Trial Management
Coordinate with R&D to identify suitable products for site trials.
Provide on-site technical support during trials and document results.
3. Continuous Improvement
Analyze operational data to identify areas for improvement.
Propose and implement technical solutions in collaboration with customers and sales teams.
4. Market Intelligence
Monitor competitor activities and market trends.
Support strategic marketing initiatives.
5. Troubleshooting & Standards Development
Resolve product/application-related issues and customer complaints.
Develop engineering standards for product installation and application.
6. Training & Compliance
Deliver training on product usage and installation to internal teams.
Ensure compliance with health, safety, and environmental guidelines.
Qualifications & Skills
Bachelor’s degree in Metallurgy, Materials Science, or Ceramics.
Prior experience with refractory products or steel plant operations is advantageous.
Strong analytical and problem-solving abilities
Effective communication and presentation skills
Customer-focused mindset
Ability to work independently and in teams
Willingness to travel frequently
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
1. Technical Support & Product Selection
Collaborate with sales and design teams to understand customer requirements.
Assist in selecting appropriate products and preparing technical proposals.
Support design and bill of materials (BOM) development.
2. Trial Management
Coordinate with R&D to identify suitable products for site trials.
Provide on-site technical support during trials and document results.
3. Continuous Improvement
Analyze operational data to identify areas for improvement.
Propose and implement technical solutions in collaboration with customers and sales teams.
4. Market Intelligence
Monitor competitor activities and market trends.
Support strategic marketing initiatives.
5. Troubleshooting & Standards Development
Resolve product/application-related issues and customer complaints.
Develop engineering standards for product installation and application.
6. Training & Compliance
Deliver training on product usage and installation to internal teams.
Ensure compliance with health, safety, and environmental guidelines.
Qualifications & Skills
Bachelor’s degree in Metallurgy, Materials Science, or Ceramics.
Prior experience with refractory products or steel plant operations is advantageous.
Strong analytical and problem-solving abilities
Effective communication and presentation skills
Customer-focused mindset
Ability to work independently and in teams
Willingness to travel frequently
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.