Change Management & Communications Lead II

Our client is seeking a Change Management & Communications Lead for a 12-month contract.
This remote position can be based out of major hubs across Canada.

Communications:

• Develop and deliver stakeholder communications (e.g., emails, PowerPoint presentations, video/podcast scripts, newsletter articles, Viva Engage posts).
  
  
• Create and execute communication strategies at the enterprise, stakeholder, and program level.
  
  
• Manage communications approval process to ensure timely delivery.
  
  
• Provide communication planning and delivery support to senior leaders and teams.
  
  
• Maintain and steward accurate program SharePoint sites, content, apps, and other materials.
  
  
• Create multimedia content (audio/video), including scriptwriting for business scenarios.
  
  
• Maintain program content across ELink, Teams channels, and communication templates.
  
  
• Ensure alignment with enterprise communication standards and processes (e.g., brand guidelines, audience segmentation, competing messages) in partnership with Public Affairs.
  
  

Engagement:

• Coordinate key stakeholder engagement activities, focusing on change management and business readiness networks.
  
  
• Plan and execute engagement campaigns in collaboration with Change Specialists and BU change teams (e.g., content, logistics, platforms, measurement).
  
  
• Deliver stakeholder-facing events such as roadshows, showcases, lunch & learns, spotlights, and change agent network meetings.
  
  
• Influence stakeholder perceptions and engagement across leaders, business partners, and the broader organization.
  
  
• Support ERP Program team and Change Lead for integration initiatives with emphasis on leadership engagement and stakeholder-specific campaigns.
  
  
• Operate effectively in a fast-paced environment with strong program/project management and prioritization skills.
  
  
• Demonstrate leadership by influencing behaviors and decision-making across teams.
  
  
• Provide consultative support and strategic recommendations to senior leaders.
  
  

Knowledge, Skills & Abilities
Required:

• University degree and/or professional designation in Communications, Business, or Change Management.
• 4–7 years of progressively responsible and related experience.
• Experienced in stakeholder management and executing change management activities.
• Strong team player with the ability to work collaboratively across cross-functional change teams.
• Self-starter who is results-oriented and focused on delivering high-quality work.
• Exceptional interpersonal skills with the ability to engage individuals at all levels.
• Prior experience supporting systems and process change initiatives.
• Excellent written communication skills with strong grammar, attention to detail, and problem-solving ability.
• Creative content development experience, including video production using Adobe Premiere Pro or similar tools.
• Advanced knowledge of Microsoft Office Suite, especially SharePoint, Outlook, PowerPoint, and Excel.
• Strong communication and presentation skills; able to convey complex ideas clearly and effectively.
• Proven leadership and teamwork abilities, including leading meetings and synthesizing stakeholder input into change plans.
• Demonstrated ability to perform under pressure in a fast-paced environment.
• Agile mindset and proactive approach; comfortable taking initiative.

Preferred:

• Extensive experience using SharePoint, PowerPoint, and Word.
• Knowledge of Oracle Cloud and/or IBM Maximo.
• Change management certifications such as PROSCI, PMP, or Adult Education credentials.
• Experience supporting large-scale transformation projects.

#ofs


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