HR Advisor
BH-310034
Posted: 31/07/2025
- Competitive
- Scotland Scotland Aberdeen
- Contract
-
Oil & Gas
Our client, an oil and gas operator, are currently hiring a HR Advisor to join the team in Aberdeen. This position is on a long term contract basis.
Description of Assignment:
As a HR Advisor you will be a key part of the HR team supporting the efficient and consistent delivery of end-to-end HR services. This role encompasses generalist HR support and transactional processing, contributing to the smooth operation of HR processes, data management, customer service, payroll, benefits, recruitment, query management and continuous improvement efforts. The position interacts with employees, Line Mangers, internal customers and the HR team , providing timely, accurate, and high-quality support.
The successful candidate will demonstrate agility in responding to shifting priorities, evolving organisational needs, and continuous change. You'll be comfortable navigating ambiguity, proactively identifying solutions, and supporting the HR team through transformation and change initiatives.
• Contribute to the delivery of end to end HR services as part of a team supporting various functions, ensuring consistent delivery of standardised HR processes and practices.
• Carry out service-related activities such as data entry in SuccessFactors, managing HR documentation, updating internal systems and databases, liaising with Payroll suppliers by providing relevant employee information, and responding virtually to a broad range of employee and Line Manager queries.
• Own, monitor and track the resolution of employee queries from local teams, continuously identifying and supporting opportunities for process and service improvements.
• Work collaboratively with other advisors within your team to meet service delivery KPIs and provide high-quality, compliant HR services that align with business expectations and global standards.
• Regularly assess personal performance using real-time data to highlight issues, anticipate future challenges, and identify trends for improvement.
• Build and maintain understanding of local employment laws and cultural practices, applying this knowledge to enhance service delivery and ensure compliance with local regulatory requirements.
• Track and manage performance against SLAs, delivering services within agreed scope, timelines, and quality standards at a local level.
Work Related Competence:
• Open and inclusive mindset, with the ability to work effectively in a diverse team of advisors across functions and regions.
• Proactive and forward-thinking approach, with a focus on identifying and pursuing opportunities to enhance customer service delivery.
• Demonstrated capability in managing transactional and advisor tasks across geographically dispersed markets, each with distinct documentation and procedural nuances.
• Strong communication skills, able to clearly convey ideas, solutions, and information to support a high-quality local employee experience.
• Collaborative working style, comfortable partnering across HR and engaging with stakeholders at all levels to drive successful outcomes.
• Technologically adaptable and comfortable operating in virtual environments, with a positive attitude toward new digital tools and platforms.
• Experienced in maintaining high standards of confidentiality and data protection, ensuring sensitive employee data is handled securely and responsibly.
• Prior experience working in HR operations or customer service teams, preferably within a complex or multinational environment.
• An understanding of the oil and gas industry, working with on and offshore employees
• Motivated to contribute to the evolution and improvement of HR service delivery within a dynamic and fast-paced organisation.
• Basic data analytics capabilities, with the ability to use insights to refine and enhance HR service performance.
• Strong proficiency in English, both written and verbal.
• Confident user of Microsoft Office applications, including Excel, PowerPoint, Word, Project Management tools, and Visio.
• CIPD Qualification or working towards it (desirable but not required)
• Familiarity with HR systems (e.g. SuccessFactors)
• Experience working with outsourced service providers or within the framework of a Transitional Services Agreement (TSA) is highly desirable.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Description of Assignment:
As a HR Advisor you will be a key part of the HR team supporting the efficient and consistent delivery of end-to-end HR services. This role encompasses generalist HR support and transactional processing, contributing to the smooth operation of HR processes, data management, customer service, payroll, benefits, recruitment, query management and continuous improvement efforts. The position interacts with employees, Line Mangers, internal customers and the HR team , providing timely, accurate, and high-quality support.
The successful candidate will demonstrate agility in responding to shifting priorities, evolving organisational needs, and continuous change. You'll be comfortable navigating ambiguity, proactively identifying solutions, and supporting the HR team through transformation and change initiatives.
• Contribute to the delivery of end to end HR services as part of a team supporting various functions, ensuring consistent delivery of standardised HR processes and practices.
• Carry out service-related activities such as data entry in SuccessFactors, managing HR documentation, updating internal systems and databases, liaising with Payroll suppliers by providing relevant employee information, and responding virtually to a broad range of employee and Line Manager queries.
• Own, monitor and track the resolution of employee queries from local teams, continuously identifying and supporting opportunities for process and service improvements.
• Work collaboratively with other advisors within your team to meet service delivery KPIs and provide high-quality, compliant HR services that align with business expectations and global standards.
• Regularly assess personal performance using real-time data to highlight issues, anticipate future challenges, and identify trends for improvement.
• Build and maintain understanding of local employment laws and cultural practices, applying this knowledge to enhance service delivery and ensure compliance with local regulatory requirements.
• Track and manage performance against SLAs, delivering services within agreed scope, timelines, and quality standards at a local level.
Work Related Competence:
• Open and inclusive mindset, with the ability to work effectively in a diverse team of advisors across functions and regions.
• Proactive and forward-thinking approach, with a focus on identifying and pursuing opportunities to enhance customer service delivery.
• Demonstrated capability in managing transactional and advisor tasks across geographically dispersed markets, each with distinct documentation and procedural nuances.
• Strong communication skills, able to clearly convey ideas, solutions, and information to support a high-quality local employee experience.
• Collaborative working style, comfortable partnering across HR and engaging with stakeholders at all levels to drive successful outcomes.
• Technologically adaptable and comfortable operating in virtual environments, with a positive attitude toward new digital tools and platforms.
• Experienced in maintaining high standards of confidentiality and data protection, ensuring sensitive employee data is handled securely and responsibly.
• Prior experience working in HR operations or customer service teams, preferably within a complex or multinational environment.
• An understanding of the oil and gas industry, working with on and offshore employees
• Motivated to contribute to the evolution and improvement of HR service delivery within a dynamic and fast-paced organisation.
• Basic data analytics capabilities, with the ability to use insights to refine and enhance HR service performance.
• Strong proficiency in English, both written and verbal.
• Confident user of Microsoft Office applications, including Excel, PowerPoint, Word, Project Management tools, and Visio.
• CIPD Qualification or working towards it (desirable but not required)
• Familiarity with HR systems (e.g. SuccessFactors)
• Experience working with outsourced service providers or within the framework of a Transitional Services Agreement (TSA) is highly desirable.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.