Order Management Specialist

NES Fircroft is recruiting an Order Management Specialist on behalf of our client based in Didsbury, Manchester. This is an initial 12-month contract with the potential for extensions. Mon-Fri, 36hrs per week. Hybrid working.

Our client is a leader in agricultural innovation, bringing breakthrough technologies and solutions that enable farmers to grow productively and sustainably. They offer a leading portfolio of crop protection solutions for plant and soil health, as well as digital solutions that transform the decision-making capabilities of farmers.

Additional information

• Based in Didsbury, near Manchester, the client’s Global Operations Centre is a local hub for worldwide operations, ensuring growers, globally, have access to the right product at the right time. You will find a dynamic and agile working environment, with a diverse and inclusive culture.  

Job Description
We are looking for an Order Management Specialist to support the client’s Order Management team with end-to-end order processing, related documentation, data management. In this role, you’ll be able to learn more about how logistics team function within a global organization. Your main responsibilities include:

• Ensure customer service and on time supply performance is delivered by following processes and system setting
• Follow daily and on time Order Processing, Delivery creation including initiation of Master Data updates, Customer Profiles and price agreements in SAP
• Pro-actively communicate with market and supply contacts to identify and correct issues in a timely fashion
• Develop skills and knowledge to support added value activities such as forecast acquisition projects, improvement work, logistics expertise etc.
• Effectively share information to the overall benefit of EAME Logistics and Order Management 

Qualifications and required experience

• Degree or equivalent working experience in Business or Supply Chain
• Proven experience in a similar position, order management or commercial preferably in the chemical or pharmaceutical Industry
• Cross-functional knowledge with emphasis on familiarity with Sales and Marketing (e.g. new product introductions, life-cycle management)
• User knowledge of the SAP SD/MM module (O2C/D&C processes)
• Fluency in English and additional European language knowledge is beneficial
• Proactive and can-do attitude with good problem-solving skills

Skills: 

• Detailed understanding of Supply Chain Processes & Order Management processes across EAME
• Sarbanes Oxley (SOX) & trade compliance within a multinational company
• Cross-functional knowledge with emphasis on familiarity with Sales and Marketing (e.g. new product introductions, life-cycle management)
• SAP SD/MM module (O2C/D&C processes)
• Foreign trade knowledge and Export business expertise
• Sales/commercial experience and knowledge
• Proven experience in a similar position, order management or commercial
• Experience in a chemical or pharmaceutical Industry
• Focus on cost control and process optimization
• Ability to work under pressure
• Customer service experience
• Process design & documentation
• Microsoft office tools literacy
• Open minded communicator and negotiator
• Comfortable in a multi-cultural environment
• Initiative and proactive approach
• Efficient organization of daily work
• Team player
• Commodities Trading Experience
• Basic understanding of Finance processes, and experience in managing Letter of Credit and Cash Against Document payment types
• Exposure to executing orders and interacting with multiple parties cross-regionally

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.