Service Coordinator

NES Fircroft has partnered with a leading global technology company. They are looking to expand their team and bring on a Service Coordinator on a 6 month contract with a high possibility of extension!

Location: Notting Hill. 

Duties and responsibilities: 

• Developing strong relationships with all customers and stakeholders both face to face and remote
• Facilitating efficient scheduling of jobs and assigning of technicians
• Liaising with clients to arrange the delivery of parts and equipment relevant to the job and other procurement needs
• Utilise business ERP systems and processes to optimise operations effectiveness including monitoring and analysing to drive business performance as well as identifying opportunities for improvement.
• Identifying contract types and scheduling service tasks at appropriate intervals ahead of time to reduce risks and potential call outs. 

 Experience wanted: 

• Previous experience as a Coordinator or Administrator 
• Experience using SAP and Salesforce 
• Intermediate knowledge and experience using Microsoft Office – e.g. Word, Outlook and Excel
• Excellent written and verbal communication skills, and high attention to detail
• Ability to work autonomously and as part of a team
• Proactive and highly organised

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.