They only registered their entity upon winning the work, meaning they needed to mobilise people to site extremely quickly in order to remain within the project schedule deadline.
- The project was set to go ahead in an extremely remote location near Salalah and the client was offering contracts on a 3 month rotation, meaning that candidate attraction would be a significant challenge.
- The client had recently finished a project in Dubai which NES had supported; the quality of the workforce we provided was such that the client specified they also sought our help in mobilising several of the Dubai-based personnel into the new Oman project site, as well as our help in sourcing additional resource.
Our Solution
NES has operated within Oman for almost a decade and during that time has built a wealth of expertise in managing personnel within the region.
Visas and work permits
Our comprehensive knowledge of visa requirements across the Middle East meant we were able to mobilise 5 key contractors from Dubai straight to Oman without them having to return to their home country which greatly reduced the mobilisation time. For the remaining workforce, we organised all appropriate paperwork and mobilised them into Oman as quickly as possible.
Candidate management
We provided comprehensive onboarding support. It was imperative that we set contractors’ expectations in regards to living and working on the site and to do this we provided a detailed onboarding document which outlined the site conditions. We also actively ensured that contractors took their required leave to obtain appropriate rest and relaxation away from the project site.
Payroll
Our finance teams are award-winning and adhere to all applicable legislation to ensure that the payroll process remains efficient and compliant. We also adhere to the wages protection system as required by Omani law.
Emergency response considerations
The remote location warranted a tailored emergency response plan which ensured that the contractors’ insurance covered transport and medical considerations, should the worst happen. Our years of in-country operation meant we secured industry-leading coverage from our trusted thirdparty provider, giving peace of mind to the client and contractors.
Site visits
Our team made multiple in-person visits to the site to offer on the ground support to the client and contractors alike. The in-person visits allowed us to deal with any issues or concerns in real time.
Worker mobility
Our travel team orchestrated all required transport needs to get contractors to and from the site, the airport, and back home whilst on rotation.
The results of our support
We initially placed 10 contractors with the client.
- The success of our placements meant we were engaged by further sub-contractors on the project to support with their needs, which led to a further 10 placements.
- To date we have supplied all of the expatriate talent on the project onto roles across Health & Safety and site supervision up to managerial level.
- Through our transparent and empathetic approach we were able to adequately brief the contractors and therefore achieve a high retention level.